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Privacy Policy

This privacy policy sets out how "Move Vehicle Leasing" uses and protects any information that you give "Move Vehicle Leasing" when you use this website.

"Move Vehicle Leasing" is committed to ensuring that your privacy and personal data is protected. Personal data refers to any information or expression of opinion that may allow an individual to be identified, for example, name, address, gender etc. The term data refers to any digital, automated data or manual information gathered by a company. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

"Move Vehicle Leasing" are the data controller. We take our obligation to comply with General Data Protection Regulation (GDPR) and any other Data Protection Legislation very seriously. Should you have any questions regarding how we use your personal data, please contact sales@movevehicleleasing.com or write to Move Vehicle Leasing Limited, Move House, 55-57 Moorgate Street, Rotherham, South Yorkshire, S60 2EY.

"Move Vehicle Leasing" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/5/2018.

What data we collect

We may collect the following information:

  • Name and job title
  • Contact information including home address, telephone and email
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

We will only ever ask you for personal data when it is needed for any services you have enquired about or asked us to provide, or for participation in other activities in which you are taking part on the website or to respond to your requests for information such as:

  1. Posting comments on a news articles or blog posts
  2. Filling out forms on our website
  3. Subscribing to our newsletter or marketing
  4. Contacting us by phone, email or social media to avail of our services, request more information or make a complaint

Personal data will generally only be collected directly from you. However, sometimes we may collect your personal data from another person, for instance, a fleet manager, where the nature of your business with us necessitates this or if you are using our fleet management software. We do not collect any sensitive data, except where a physical or mental health vulnerability is disclosed directly to us during the process of an order.

If you contact us through this website we will retain the content of your email and your email address to respond to your message and handle any follow up. If you contact us via phone, your phone call may be recorded.

What we do with the information and data we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons;

  • Internal record keeping.
  • Process orders and fulfil any contractual obligations with you that arise from those orders.
  • Send you ongoing contract communications, in-life contract services, notifications and any other important information about products and services.
  • Communicate fleet management services.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting.
  • Send marketing communications which you may unsubscribe from at any time by clicking the unsubscribe link at the bottom of any of our emails.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • Provide customer service and assistance where necessary.
  • Notify you about changes to our service.

We process your data on the basis of legitimate interest as it is necessary for us to be able to communicate with you and fulfil our contractual obligations with you in the offering of our services.

How is personal data storted?

"Move Vehicle Leasing" have existing physical, technical and organisational systems in place to ensure the safeguarding of personal client data. Personal data in physical and digital formats is stored in data centre locations within the UK and the Republic of Ireland. Personal data stored in marketing software platforms or email archives may be stored in EU or US locations, however these are compliant with GDPR and privacy shield frameworks. "Move Vehicle Leasing" have adopted strict confidentiality and data protection policies in relation to your data which all staff must adhere to.

Your data will be stored in line with our data retention policy or until you request the deletion of your data. In some cases we will be bound by legal and tax regulations and will be unable to delete this personal data until the required period of time has passed.

Personal data you provide is generally stored either for the duration of your contract with us or for 7 years in order to comply with HMRC requirements or in the event of an Ombudsman complaint. Information such as bank statements or bank details are removed as soon as we no longer have a need for these. Your personal data will be removed from our marketing database within 14 days if you decide to unsubscribe from this service.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Who will you share my data with?

There are times when we require to share the personal information we obtain from you with other parties. However, the information we hold on our clients is an important part of our business and it is not our business to sell or rent this information to others. We may however share personally identifiable information about our clients in the following situations:

1. To communicate to selected third parties or suppliers in order to process your order or fulfil our contractual obligations with you, for example, to our panel of finance providers or approved dealerships. "Move Vehicle Leasing" aim to ensure that these third parties have sufficient data security measures in place when handling your data, and our monitoring of these measures will be enhanced according to our GDPR plan.

2. When you sign up to our newsletter, your information will be stored on the servers of our marketing platform supplier.

We use other companies and individuals to perform functions in certain situations on our behalf such as;

  1. Posting comments on a news article or blog post.
  2. Signing up to our newsletter.
  3. Exchanging emails with you using a Microsoft and/or 1&1 Internet platform.
  4. Taking administration fee payments via the Yorkshire Payments platform.

These agents only have access to information required for that purpose and may not use it for any other purpose.

"Move Vehicle Leasing" may also share your information where we believe we have a legal obligation to do so. This may include sharing information about fines or penalties.

Subject access request

You have the right to access any personal information or data that we may hold about you. Personal information refers to any data relating to a living individual, which would allow that individual to be identified from the data. If you would like to ask us to correct, update or delete your personal data, or make a Subject Access Request for any personal information we may hold about you, you can do so by emailing sales@movevehicleleasing.com

Website security

"Move Vehicle Leasing" will take all reasonable steps to protect your data. All information received by us through our website is retrieved and stored using secure technology. Our website host maintains a safe and secure environment for your personal information and uses up-to-date technology with a view to protecting that information against loss, misuse or unauthorised alteration. We only allow authorised personnel access to personal information you provide.

We also receive and record information by tracking user traffic patterns throughout our pages to maintain a record of the movements of visitors to our site such as the page visited and the information, activity or service requested.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@movevehicleleasing.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Copyright statement

The contents of this website (including all website design, logo, text, graphics, their selection and arrangement and all associated material) are copyright of Move Vehicle Leasing Limited or its content and technology providers except in so far as individually stated on particular material or items. Without affecting our own or third party rights under copyright, you are not permitted to copy, alter or reproduce content for commercial purposes and must credit Move Vehicle Leasing Limited at all times.

Changes to this privacy policy

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on the site.

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